Sueños Help Center

Tickets & Orders

  • Layaway Plan Overview
  • Where is the Box Office? And what are the hours?
  • Wristband Activation
  • How can I resell my ticket if I can no longer attend?
  • How does the waitlist work?
  • Help - I never received my wristband
  • How can I purchase a sold out ticket type?
  • Ticket and Wristband Policy
  • When will tickets ship? How do I update my shipping address?
  • What are ticket tiers? What is the difference in ticket tiers?
  • Upgrades
  • How do I log in to my Front Gate Tickets account?
  • I have lost, damaged or tightened my wristband. Can I get a replacement?
  • Ticket Insurance
  • Where can I buy tickets?
  • How many tickets can I buy per order? Is there a ticket limit?
  • I have a question about my ticket(s)
  • Can I buy tickets from Craigslist, StubHub or other third-party broker sites?

Categories

  • Accessibility (ADA)
  • Contact Us
  • El Sueño
  • Festival Information
  • GA+
  • Getting to the Festival and Getting Home
  • Health, Safety & Security
  • Tickets & Orders
  • VIP
  • What to Bring & Festival Rules
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